Effective Date: 2024/09/25
At Qvelo, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use, disclose, and protect that information, and your rights regarding your personal data.
1. Information We Collect
We collect several types of information from users of our website and services, including:
- Personal Information: Name, email address, phone number, billing and payment information, job title, company name, and any other information you provide voluntarily.
- Usage Data: Information about how you access and interact with our website, including your IP address, browser type, time spent on pages, pages visited, and links clicked.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your preferences, enhance user experience, and analyze traffic.
2. How We Use Your Information
We may use your personal information for the following purposes:
- Service Delivery: To provide, maintain, and improve our HPC consulting services, respond to inquiries, process transactions, and communicate with you.
- Analytics: To analyze how users interact with our website, track performance, and optimize website experience.
- Marketing: To send you marketing communications (only with your explicit consent), promotional materials, or newsletters.
- Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal requests, or to protect our rights and property.
3. Sharing of Information
We do not sell or rent your personal information. However, we may share your information in the following cases:
- Service Providers: With third-party vendors who assist in delivering services (e.g., payment processors, email marketing providers), provided they adhere to strict data privacy and security standards.
- Legal Compliance: When required by law or to respond to legal processes or protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business.
4. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.
5. Your Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request to correct any inaccurate or incomplete information.
- Deletion: You may request that we delete your personal data.
- Opt-out: You can opt out of receiving marketing communications at any time.
To exercise any of these rights, please contact us using the form below.
6. Security
We take reasonable precautions to safeguard your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Changes to This Privacy Policy
We may update this policy from time to time. We encourage you to review it regularly for changes.
If you have any questions or concerns, please contact us using the form below.